Shift Lead
Company: Insomnia Cookies
Location: Miami
Posted on: February 16, 2026
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Job Description:
Job Description Job Description As a Shift Leader at our Miami U
store located at 6620 SW 56 Street South Miami Fl 33143 Suite 112,
you are the captain of our bakery day or night! You understand what
it takes to “Own the Night” (and beyond), by predicting the flow of
business during a successful shift. Your hands-on leadership style
should not only include building orders, suggestive selling,
baking, and interacting with customers – it will also mean taking
pride in knowing that your prowess as a leading Insomniac
attributes to a productive and fun night for your store! Check out
some of our content vids to learn more! Who We Are! Insomnia
Cookies Timeline Core Values SOME OUR SWEET SHIFT LEADER PERKS: •
Flexible part-time work schedules • Pay-on-Demand (no longer do you
have to wait until the end of the week. Get paid daily for your
total shift earnings from the day before!) • Paid vacation and sick
time off • Interactive training & mentorship • Pet insurance for
your furry loved ones • Job stability with a rapidly growing and
reputable company • Achievable growth/promotion opportunities • You
get to work in a fun, exciting team environment • Employee discount
and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT
LEADER? • Provide incredible customer service and quality products
to all of our guests throughout their experience within our
bakeries • Support store leadership by maintaining operations
during your shift, communicating pertinent information, monitoring
production efficiency, holding the team accountable to company
standards and procedures, and assisting in the training and
coaching of team members • Prioritize and delegate tasks for
baking, cashiering, packaging, and cleaning while leading the
cookie crew team • Support and work alongside the Cookie Crew •
Provide a safe, clean, working environment for our guests and staff
and adhere to safe food handling practices • Manage cash handling
and deposits DESIRED SKILLS/EXPERIENCE: • At least 1 year of
working experience in a customer service focused role • Point of
Sales systems experience • Outstanding communication, time
management, and people skills • Outgoing/friendly/patient • Detail
focused and results-oriented • Ability to lead-by-example and
motivate others • Ability to lift up to 40 lbs. • Legally eligible
to work in the United States • Must be 18 years or older to be
employed About us: Insomnia Cookies was founded in a college dorm
room by then-student, Seth Berkowitz. Fast forward 20 years and so
manycookies later, our innovative bakery delivery concept has
become a cult brand known for its rabid following of cookie lovers
who crave Insomnia’s warm, delicious delivery all day and late into
the night. With an expanding footprint of over 300 stores globally,
an experiential, “sweet-easy” concept as the brand’s flagship in
Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a
rapidly-growing nationwide shipping and gifting portfolio Insomnia
Cookies is revolutionizing the cookie game by truly " Imagining
What’s Possible "!
Keywords: Insomnia Cookies, Coral Springs , Shift Lead, Retail - All , Miami, Florida
